So I went in today to open a bank account. I was able to do mine with the manager of the facility. Instead of focusing on what we were doing she was helping everyone else then gradually getting back to what we were working on. Then towards that end after I done stayed that I'm not familiar with this bank I really wasn't given any information everything was speed through. No information about online banking, if there is an mobile app no nothing. Also it's not a huge deal or anything but anywhere else would give you a folder of some type to put your paper work in. Here nope your just handed this stack of papers along with little ones that could fly away as soon as you step outside. She really didn't explain everything they had to offer either so it wasn't a pleasant experience. I'm not impressed and would not recommend due to poor customer service.
Constance was nice and very helpful.
Prosperity Bank is a US Bank based in Brownwood, Texas. Prosperity Bank is located at 1221 Austin Ave, Brownwood, TX 76801, USA.
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