Horrible experience! Janie Harper and the office manager are not professional and down right ride! My mom passed in this facility and they let people in her room too get what they wanted while she had already paid rent. Horrible, terrible and heartless!If yippy truly need care fora family member Don't go there.
I have had a wonderful experience at Redstone. My dad has lived there for about 6 months now. The staff is very attentive to his and my needs. They seem to have his best intrest at heart. They take great care of him, getting him his meds, cleaning and making sure he eats. He loves the home cooked meals and snacks. Transportation takes us to doctor visits as he is unable to get in and out of my vehicle.
Redstone Park has a 5 Star rating, not because they give good care but because they are good at covering their tracks. During the 2 1/2 years my Mother was there she was overdosed, underdosed & not given meds. that were recorded as being given to her. All of this is documented. This kind of thing happens on a daily basis. There were times she had on the same Pullup underwear for 24 hours. I found this out by marking the underwear I put on her before I left. They said they would check on her every 2 hours but they don't even pretend to do that. The administrative staff is not helpful when problems arise. In fact they mostly look the other direction.
I have lots of friends that are residents at redstone, They all have said that they Love living there, I have participated in several of their activities they have for the public and also gone in with my friends who live there and I have enjoyed it and always look forward to the next time I can come participate with them, In my opinion the staff are wonderful people very helpful the grounds are always kept clean and neat and very pretty, I have always seen the staff treat any and all residents with the up most respect, I really recommend Redstone to anyone who is looking for a place to call home, they all treat everyone like family, so very friendly there.
We had to put my mother in law somewhere we chose Redstone, I am glad we did they took such good care of her, her medicine was given on time, they made sure she was eating well, and the food was awesome! They have wonderful activities for the residents, they exercise with them, all the staff was so very caring they treated her like family, I applode each and every one of the staff for all their help with my mother in law, I can not brag on Redstone enough, if anyone has to make the move to put your loved one somewhere please check out Redstone first! You will be amazed at the care and love they give, it also smells so good in there! Julie.
Redstone Park is a US Health facility based in Brownwood, Texas. Redstone Park is located at 2410 Songbird Cir, Brownwood, TX 76801, USA.
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