Very helpful employees.
Some blonde skinny girl cashiering one night I went & was so rude , I walked in there and she was helping two ladies with a puppy so I browsed around to wait to ask her something I went around the store went back to the front and she was still chatting with the ladies so I said excuse me and ask if she knew where they sell small animals such as hamsters and she told me where but I'm not from around so I have no idea where that was so she gave me an attitude and went to get the address so then this ladies walk back in the store and leaves me hanging when I still had more questions. She was extremely rude and I don't appreciate that kind of behavior. Poor customer service and over priced store.
Nice clean store, good selection. Friendly staff, assisted me in finding what I needed to rehabilitate an orphaned baby squirrel. Reasonable prices.
Forgot about my dog. Left him in a cage. By the time I was able to pick him up, his cut was hideous because they were having to hurry.
This tractor supply buyout doesn't bode well for pet sense. It seems like they are chewing and spitting up managers, which were nice and friendly faster than they can replace them and adopted Wal-Mart ethics. Employee morale has tanked and they are starting to stock lower quality products. You burn your employees and you hurt your high end consumer base. Shame!
Petsense Brownwood is a US Store based in Brownwood, Texas. Petsense Brownwood is located at 525 W Commerce St, Brownwood, TX 76801, USA.
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